In my current role, I communicate a lot through text messages. The answers and/or questions have always been short, sweet, and to the point. Soon, with a change in my role at work, I will be doing a lot more emailing with people in my administrative offices. Reading these two chapters in Anderson's book helps by giving me ideas and tools on how to construct qualitative and quantitative emails.  

Looking at my classmates' blogs, I am struck by how everyone uses these skills in their respective fields. All the different styles are interesting because our audiences are different. For example, the way I have to write an email is different from that of those who work in a different industry. As professionals, we know our audiences and write accordingly.