Week 2 Readings

There are many ways that technology helps us in our daily lives.  From Alexa turning on our lights and heat to finishing our degrees online.  But did it prevent us from having face-to-face conversations?  With technology and AI adding significant improvements to our home and business lives, having the “old-fashioned” conversation seemed to be left by the waste side.  This week's readings showed that social media is our digital profile and “business card,” and AI helping us bridge our cultures together; having a face-to-face meeting still does not go out of style.  The Forbes magazine article pointed out how AI can enhance our understanding of doing business in other cultures and help coach us on how to have different conversations.  That can be so helpful in expanding our business and teaching us how to approach situations that can be difficult. 

There is nothing like having a conversation with a person face to face. The meaning of your words cannot get lost in translation, like in a text or “tweet.”  Technology is great and helpful, but human connection should not be lost. Being isolated, like we were during the pandemic, shows how important it is to connect in person.

Readings from week one

    The reading from our textbook (Anderson) provides great context and ideas on how to communicate in our digital world.  Our writing should be reader-centered, and our websites should be easy to navigate.  Keeping it short, sweet, and to the point helps remind us that our readers' time is valuable, and we should be getting our point across.  Points like knowing your readers, their culture, and customs, writing in short paragraphs for social media, and following local conventions help get your point across.

    What I loved about Michelle Gibbions' article "Strengthen Your Social Media Professionally" is that she mentioned using social media like a digital business card. I never thought about it that way, and it is so true. Social media is the newest way for everyone to maintain a vast network. It opens up a world that our parents and grandparents never dreamed of. The key is using it strategically, which can significantly help any business.  

    This week's readings focused on how social media is helping us grow our business and brand in many ways.  We can reach out worldwide now and make connections that we could have never made in the past.  With the integration of AI now, we can do so much more.  The internet, AI, and social media have many upsides, but I can argue that we must be careful not to let it take over our lives.  Nothing can replace good old-fashioned hard work and the ability to look someone in the eye and make a deal.  

 Geography of Professional Communication Heuristic

1) Job: Uncle Giuseppes Marketplace  Customer Service Rep/Head Cashier

    Syracuse University student

2)Tech Mediums and Genres used often:

         ******Emails

         *****Phone: Texting/Calls

            ****Facetime

3)People and Groups:

Work:   Managers: Corporate, Store Managers, Department Managers (i.e., Seafood, Meat, Deli, Pizza)

             Cashiers/Head Cashiers/Customer Service Reps

              Customers

Family:  Husband, Sister, Parents, Niece, Nephew, In-Laws

School:  Professors/Fellow Students

4) Devices used: 

Home:                                    Work:

     iPhone/iPad                    Cash Registers

    Home Desktop                Desktop

    Laptop

    

Map notes show that work and school are the two most significant things that take up my time. 

 Biography

Hello and welcome to my blog. My name is Jennifer Sturz, and I am a Syracuse University student. As a Business Management Major in the College of Professional Studies, I am striving to further my education, which will, in turn, further my future employment opportunities. My goal from my education is to work in the operations part of a company.  I enjoy working in the background to help a company work efficiently.  I work at Uncle Giuseppes Marketplace as a head cashier and customer service representative. Uncle Giuseppes is an Italian supermarket that specializes in Italian specialties like fresh cheese, pasta, and homemade baked goods.  

My love of the fiber arts, such as Knitting and Quilting, keeps me busy when I am not working or working toward my degree. It is a hobby that is relaxing after a long day.

I grew up on Lomg Island and now live in Westchester County, New York, with my husband of five years.  We enjoy the beauty of the Mid-Hudson Valley and all it has to offer.  Being only fifty minutes by train to New York City, we feel we have the best of both worlds.  A little bit of the suburbs and a little bit of city life.

I look forward to creating a blog to help me grow as a writer.  Blogging is a great new world for me, and I look forward to exploring it.